Client Review
Dave Adams — Bellevue NE
Certified Transmission is pleased to share the following client review from Dave Adams of Bellevue. Certified Transmission loves getting such feedback as Dave shared as it assists with our goal of being the very best auto repair shop in the Bellevue area.
I had a grinding ~ vibrating noise happening only when I had the vehicle in gear and only at around 1200 RPMs. Since it didn't do it in Park or Neutral, and I could emulate the awful sound by power braking (not moving) I immediately assumed Torque Converter-Transmission problem. ATF had good color (Pink not brown), no metal shavings in it, no burning smell. Stall test came out okay. Only heard the sound under a load. Took it in to Certified Transmission in Bellevue for a diagnostic test. They called me a couple of hours later telling me the Torque converter and Transmission were fine. A bolt that holds a heat shield near the second catalytic converter broke (rusted out) causing the heat shield to drop just enough so that it only vibrated against the exhaust at a certain RPM under load. I was more than happy to pay for the diagnostic charge and slight fee for them to bolt the plate back up. Honesty and integrity.
Dave, we're glad we could identify and fix the issue with your vehicle. Thank you for acknowledging our honesty and integrity.
Certified Transmission is proud to share some of our clients' ratings and reviews. Our team strives to offer the best auto repair services in Bellevue, and we believe our hard–earned Google rating and client feedback below is a testament to our success in that endeavor.
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